Customer service and satisfaction is moy importante at Print Arms. I want you to be happy with every single order, every single time. Should you have a concern about your order, please contact me so that I can remedy the situation promptly. Like I said, I want you to be happy with every single order, every single time. To that end here are some details about how Print Arms processes, ships and generally handles orders.
Online product orders are typically processed and shipped between 3-4 business days from the date and time of the order. I do my best to keep popular items in stock, but from time to time certain items are on backorder. In the event of a possible shipping delay, I will inform you via email sharpish. The bespoke calendars sit out with this rule of thumb and come with a personal progress file with which you can track your orders journey from design, production to shipping, 24/7. Sweet.
Print Arms ships all orders via UPS or USPS. If you would like another carrier please get in touch and lets talk about your requirements. Be sure to provide a street address if in the United States as UPS cannot not deliver to PO.BOXES. Print Arms offers International shipping, please note that Print Arms is not responsible for any international customs regulations or duties that may apply. Unfortunately Print Arms cannot offer estimates of these duties or charges but your local postal office should be able to do that for you. Please allow roughly 2 weeks (minimum) for International shipments to arrive, 3 if it’s in mid December.
Print Arms accepts all major credit cards, Visa, Master card, and American Express. Thank you.
Print Arms does not charge sales tax on orders outside the state of New York and is only required to collect sales tax on orders to ship within the state of New York. The tax will be added at check out.
REFUND & RETURN POLICY
All sales are final. In addition, personalized orders may not be cancelled or refunded unless within 24 hours of placing the order. Should you receive damaged goods then be in touch promptly so I can work with you to make sure you get what you ordered in the top notch quality it left Print Arms in and that you paid for.
Print arms takes the security of your personal information very seriously. It will not be shared or sold to any third party, ever. Digital pinky promise. The information Print arms collects is for the sole purpose of order processing and shipping. We use Secured Socket Layer (SSL) on our site that cannot be read or intercepted as it travels to our payment processing system.
TERMS AND CONDITIONS AGREEMENT.
In using this site, www.printarms.com, you agree to, and accept, the terms and conditions as set out in the policies shown above.
Thank you for your time, energy and your business.